Frequently Ask Questions (FAQ)


  • When is the service available?
  • Where is the service available?
  • Why is the service is not available in my area?
  • What are available payment methods?
  • Is there minimum order (MOQ)?
  • Is there minimum time required to place an order?
  • How do I change delivery address/date/time?
  • How do I track my order?
  • How do I request for order receipt?
  • I have question not available in FAQ?

Our service operates daily from 8:00 AM to 8:00 PM

Our service is available in Kuala Lumpur, Putrajaya and selected cities in Selangor

For now, we’re operating only in Kuala Lumpur, Putrajaya and selected cities in Selangor. If you’re out of reach, please do check back again. We plan to expand to more cities soon

Online banking and MCash

Yes. Some of our food require a MOQ before an order can be placed and delivered to recipient. To know MOQ for each food please refer to food detail description

Yes. 72 hours or 3 days from the intended delivery time

Please contact us immediately at support@sodakoqdelivery.my

You can track the order via in-app My Orders menu

You can download order receipt via our in-app My Orders menu

Please email to support@sodakoqdelivery.my